Great apartment with awesome location and staff|Recommended: YesWe have loved living in Cole so far. You can walk to so many places like Uncle Billy's, House Wine, the running trails, Zilker Park and much more. We also are just a short Uber to 6th, 1st or Congress. We walk home from 6th half the time. The apartment staff is always extremely friendly and helpful. They get any question or issued addressed in a very timely manner. This includes the maintenance staff who typically are able to resolve maintenance requests the day of the request. I've occasionally heard my neighbors bass from their music or the dog running around above me but that is somewhat to be expected with apartment living. Overall, our experience has been great so far.
Matthew, We are so happy to hear that you love living here so far! We appreciate the feedback and hope to continue to give you the best living environment!
Change is great|Recommended: YesI would like to applaud Ashley and the Cole team for the new activities and upgrades. The pool looks fantastic, and the added programming has been uplifting.
It's a Sunny day at The Cole |Recommended: YesLife at The Cole is ideal, across from the trail and beautiful parks, but I come to praise staff associate, Sunny. Her name suits her, for she epitomizes the phrase, We get a life by what we earn, but we live a life by what we give . She responds immediately to all requests, displaying empathy and knowledge. She cares, a sincere and passionate professional, a rarity in today's customer service industry. So, put your moving and living worries aside and live at The Cole where it is always a Sunny Day
Excellent Community In Prime Austin Location|Recommended: YesLiving at Cole has been a great experience thus far. The location is perfect for the active Austinite, particularly if you have a dog. With Zilker, the Town Lake trail, Auditorium Shores dog park, and Barton Springs all within walking distance, there is always fun to be had. I have lived in apartments in several cities across the US along with a few in the downtown Austin area, and I have never received the level of professionalism and care from a leasing professional as I do from Rosalinda. She is truly first class in her care for the residents here. Not only is she very welcoming and accommodating, but she has personally resolved issues that most leasing professionals would not even think to go out of their way to resolve. I have had some issues with management at apartment communities in the past, like most have, which is why I am so impressed by those here at Cole. I only wish Rosalinda could train the leasing professionals at other communities so my future moves could be as smooth as my time here at Cole.
Dear Sam, Thank you for your kind words. It truly is a privilege to service your needs and we are so excited to have you as resident here at Cole. Should you need anything from us, please do not hesitate to contact the office at 512-476-3003. Warmest regards, Rosalinda Reazola Leasing and Marketing Professional
Excellent Work by Cole Leasing Official|Recommended: YesRosalinda made the process of transferring units very easy. She kept me informed throughout the process, and was very transparent with pricing options. Rosalinda truly cares about the Cole the pride she carries for all aspects of this complex is proof of that observation. Her enthusiasm is infectious, and her overall commitment to the residents she serves is commendable.
Hi Mel, thank you for the kind words.
Best place to live South Lamar|Recommended: YesThe location is perfect, close to Zilker, Auditorium Shores, 3 minutes from downtown on a bike, walkability 90 , bike ability 95 , small community - easy to get in and out of versus a high rise, apartments super nice, high end appliances, quick response on any R M, much less monthly rent than high rises etc. You cannot hear your neighbors, with a few footsteps or dropping objects above -aside. Safe and secure.
Hi Mark, thank you for the nice review. We are glad you are happy here!
The property is great . Chill but still close to downtown.|Recommended: YesIve been living at Cole now for several years . It has become my home. If there have been any issues the staff have been helpful to fix it. There HAVE been issues that were unavoidable but were fixed by the good folks at Cole.
Chase, thank you for the nice words. We are glad you are happy here! - Cole Management
Great |Recommended: YesThe staff is always very friendly when we go into the office to get packages or ask questions. The few times we have had to call maintenance they have come up right away to fix our issue. Would recommend this apartment to anyone looking to live close to downtown, Zilker park and Town Lake.
Thank you for the great review, Alexandria. We are happy you are happy! Best, Cole Management
Great place to live|Recommended: YesExcellent building, quiet neighbors and spacious, modern apartments. Very close to downtown and Zilker especially ACL . Rosalinda, in the leasing office, is extremely helpful to her babies. Very happy I live here.
Hi Stephen, thank you for the kind words! We are thrilled to hear you are happy living at Cole! Sincerely, Cole Management
Perfect Location in South Austin|Recommended: YesCole is the perfect location and price point for the area. You really can't beat being this close to downtown, Zilker, trails, and Lady Bird Lake. The staff is excellent and maintenance requests are resolved QUICKLY. The work out room is small, but you're very close to outdoor exercise options workout clubs. The staff made my move from out of state easier and they were very accommodating in letting me do things over long distance. I love where I live
Hi Ashley, thank you for the nice words. We are happy to hear you love living at Cole! - Cole Management
Very pleasant experience|Recommended: YesTop floor, can't hear neighbors on either side. Staff very pleasant and responsive. Nice, comfortable floor plan and finishes. Great location. We are very picky but no complaints....
Hi Robert, thank you for the great review! We're glad you are happy at Cole! Best, Cole Management
Great Location |Recommended: YesWe have really enjoyed our experience living at the Cole. Great location, amenities and wonderful staff. You could not find a better location for the cost.
Great place for young professionals|Recommended: YesThese apartments are great and the location is perfect for young professionalsclose to downtown, close to Zilker, 2-minute walk from the hike and bike trail, etc. We are actually a small family a toddler and a baby , but almost no one else here has children. Mostly singles and couples with dogs. I would have rated the complex 5 stars overall but felt it was worth docking a star for one important flaw the fire alarm is ear-piercingly loud esp. problematic for our children and has gone off multiple times in the middle of the night while we've lived here, once twice in the same night a couple hours apart. I understand the management cannot ensure no residents will ever get drunk and set off the fire alarm, but when this has happened it has been extremely disruptive and there has not been any word from the management re what happened or what has been done to correct it i.e. was it an actual fire drunken residents if the latter, how are they being dealt with . If nothing else, I feel they should install a different alarm, one that doesn't make me fear my children are going to go deaf walking past as we exit the building. Like I said, though if it weren't for that, I would give the building 5 stars.
Great Location|Recommended: YesIt's a great place it live if you like being close to downtown Austin, parks, the greenbelt, and town lake.
Excellent location Lots of light, space with a classy interior and excellent staff|Recommended: YesThe Cole is a fabulous location and some apartments have great views of the downtown. The view of the downtown across Lady Bird Lake looks great at night when things are all lit up. The Cole staff and maintenance are friendly and helpful. Maintenance orders are resolved quickly. Location, location, location - can't beat the convenience to the downtown, Zilker Park and the walking trails
Thank you for your comments, Pamela!